DobroDesk automates customer support with AI answers and workflows, while bringing email and website chat into a shared inbox for your team.

AI answers routine questions using your approved knowledge. Configured workflows can collect customer details, guide bookings, look up orders or share checkout links when the relevant integrations and actions are enabled. Sensitive, uncertain or complex requests move to your team with the conversation history intact.

Every conversation keeps its owner, customer and company context, private notes and channel history together. Route requests to the right inbox or team, assign the next step and keep customer conversations moving without forwarding email copies or searching through separate tools.

Start with a support inbox, connect your knowledge and configure the workflows that fit your business. Use automation for repeatable work and human judgment where it matters. DobroDesk gives your team a clear path from the first message to resolution, with AI and people working in the same support workspace.

Watch the latest DobroDesk demo on YouTube

DobroDesk automates customer support with AI answers and workflows, while bringing email and website chat into a shared inbox for your team.

AI answers routine questions using your approved knowledge. Configured workflows can collect customer details, guide bookings, look up orders or share checkout links when the relevant integrations and actions are enabled. Sensitive, uncertain or complex requests move to your team with the conversation history intact.

Every conversation keeps its owner, customer and company context, private notes and channel history together. Route requests to the right inbox or team, assign the next step and keep customer conversations moving without forwarding email copies or searching through separate tools.

Start with a support inbox, connect your knowledge and configure the workflows that fit your business. Use automation for repeatable work and human judgment where it matters. DobroDesk gives your team a clear path from the first message to resolution, with AI and people working in the same support workspace.

Watch the latest DobroDesk demo on YouTube