Sentrup is an AI-powered customer support platform that helps businesses automate website conversations, answer customer questions, and manage scheduling workflows. The platform combines website chat, knowledge base retrieval, vector search, and appointment booking into a single support system. Businesses can upload documents, FAQs, pricing information, and policies so the assistant responds using their actual business content rather than generic answers. Sentrup also supports seamless escalation to human agents, preserving conversation history and context during handoff. The platform is designed for clinics, service businesses, and agencies that need faster response times while maintaining accuracy and trust. Additional capabilities include calendar synchronization, analytics, cost tracking, multi-tenant management, and branded support widgets. Sentrup aims to reduce repetitive support work, improve customer response speed, and help teams focus on complex conversations that require human attention.