Asterias

Most local business owners receive 5 to 50 Google reviews a month but lack the marketing team—or the daily spare hour—to reply to every customer. Generic AI templates sound robotic, while ignoring reviews hurts local SEO and customer trust.

Asterias handles Google Business Profile review responses completely hands-free, without losing the human touch or risking brand reputation.

• Smart 4 & 5-Star Auto-Pilot: High ratings receive contextual, authentic replies after a natural delay of a few hours. No generic templates—Asterias specifically references what the customer mentioned (a dish, a staff member, an experience).

• Human-in-the-Loop for Negative Reviews: Reviews rated 1 to 3 stars are never published automatically. Suggested replies land directly in the owner's WhatsApp or Telegram. Review, edit, or approve with a single tap.

• Learns Your Actual Voice: Asterias analyzes previously published Google replies to mirror your authentic style and tone without filling out prompt forms.

• Multilingual Out of the Box: Responds automatically in the reviewer's native language, even when it differs from the shop's local language (ideal for tourist hotspots).

• Quiet Hours: Set specific offline hours—no nighttime notifications and no off-hour publishing.